Reservation Agent

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Description/Job Summary

The Bridgeport and Port Jefferson Steamboat Company is looking for full and part time Reservation Agents to work in an exciting face-paced call center. MUST be able to work various schedules including night, weekend and holidays. 

The Reservation Agent books all customer reservations and handles customer service.


  • Respond to customer need, anser questions, plan travel itineraries and resolve customer issues over the phone
  • Make reservations for customers both on the telephone and in person
  • Verify credit cards and screen calls for transferring

Required Experience

  • High school diploma or equivalent
  • Proficient in Microsoft Office
  • Must pass a background screening
  • Must be flexible and able to work weekends, holidays, day and evening shifts
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We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at or by phone at 757-494-2895 ext. 6611 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.